Pitch Personalization

Pitch personalization is the ability to customize the opening message Rhea delivers during a BrewVoice screening call. Instead of using the same generic introduction for every candidate, recruiters can edit the pitch to reflect the company, the position being discussed, and the candidate's identity.

The opening pitch is an important part of the candidate's first interaction with the screening process. It introduces the organization, establishes why the candidate is receiving the call, and provides context about the role before the screening conversation begins.

With pitch personalization, recruiters have control over how Rhea introduces the conversation. They can choose the wording and details that best represent their organization and make the opening message relevant to the recruitment context.

Recruiters can customize the opening pitch through two workflows in BrewVoice. Both options allow them to manage how Rhea introduces herself and begins a candidate screening call.

• Settings: Recruiters can edit the opening pitch through the Settings interface. This provides a way to manage the pitch wording from the general settings area.
• Role Edit > Screening Setup: Recruiters can also customize the opening pitch while configuring screening details for a specific role. This allows the introduction to reflect the position for which candidates are being screened.

These options give recruiters flexibility in managing the opening message. They can make changes through general settings or customize the pitch as part of the setup for a particular role.

For example, a recruiter hiring for multiple positions may want the opening message to mention the relevant role so candidates understand which opportunity the screening call concerns.

Recruiters can personalize the opening pitch using details that help establish the context of the screening conversation. The three key details that can be included are:

• Candidate name: Addressing the candidate by name makes the introduction more direct and helps establish who the call is intended for.
• Company name: Mentioning the organization helps candidates identify the company contacting them and understand where the opportunity is based.
• Role: Including the position title clarifies which job opportunity the screening call is about.

These details can be incorporated into the opening message according to the recruiter's preferred wording and introduction style. The goal is to provide enough context for candidates to understand the purpose of the call without making the introduction unnecessarily long.

Example of a personalized opening pitch:

Hello [Candidate Name], this is Rhea, an AI assistant calling on behalf of [Company Name]. I'm reaching out regarding your application for the [Role] position. I'd like to ask you a few questions as part of the initial screening process.

This example shows how the candidate's name, company name, and role can be brought together in a single introduction. Recruiters can adjust the wording to match their preferred communication style and the way they want candidates to be introduced to the screening process.

SkillBrew.AI supports pitch personalization through BrewVoice, where recruiters can edit the opening message Rhea delivers during candidate screening calls. This gives recruitment teams control over how the screening conversation is introduced rather than relying on one fixed opening message.

Recruiters can access the pitch customization options through two workflows:

• Settings: Edit the opening pitch through the general settings interface.
• Role Edit > Screening Setup: Customize the pitch while setting up screening details for an individual role.

The opening pitch can include the candidate's name, company name, and role. Recruiters can use these details to make the introduction more relevant to the candidate and the position being discussed.

By customizing the opening message, recruitment teams can maintain a consistent introduction while adapting its wording to their organization and hiring requirements.

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